Frequently Asked Questions

  • How much does this service cost?

    We offer a number of flat rate plans ranging from $5 per month to track 5 products all the way up to $100 to track 200 items.

    The limits on each plan refers to the number of subscriptions that are active at any one time. In other words you can track 50 items, remove those and track another 50 items whenever you like.

    We also offer discounts on larger accounts, so if you need to track more than 1000 items, drop us a line and we'll put together a quote based on resources and availability.

  • What do I get?

    RT500 provides an extremely powerful platform for tracking business and office supply products. Here are some of the features:

    • Sales estimates - we are the only service in the world that analyzes your sales rank data and generates accurate sales estimates for your products based on this information. This feature distinguishes us from everyone else because we can provide you with a far better picture of your product's performance.

    • Printable, interactive charts - Compare and analyze the sales performance vs. price for any number of products.

    • Weekly and monthly reporting - PDF reports are sent out regularly keeping you up to date with the latest stats, graphs and subscription information.

    • Hourly sales ranks - updated on the hour, every hour for fine-grained analysis.

    • Stats and trends.

    • One click reviews and competitive analysis.

  • How do I upgrade my account?

    Upgrading your account is easy. Head over to our Get started page and purchase a new plan. We'll then upgrade your account and provide a pro rata refund on the remainder of your current plan (i.e. if you have 2 weeks left on a $30 monthly plan, we'll give you a $15 refund).

  • Will you provide historical data for my product?

    Nope. RT500 will only start collecting data from the time your subscription is activated. The only way to get the complete sales performance is to track a product from the time it is released.

  • How do I cancel my subscription?

    Your account runs month to month via recurring PayPal payments. You can cancel at any time by cancelling these payments with PayPal. Alternatively, if you're unsure how to do this, contact us and we can cancel your payments from our end. That's it.

If you have any questions about our service, please click on the links provided to see what we have to say about life in general. If your query is not adequately answered here, then by all means drop our friendly staff a line and we will get back to you asap!

Accurate Data. Updated Hourly. From Only $5 Per Month.

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